Convenient Home Care Services believes in the power of technology to enable our clinicians to provide better care for our patients. To truly establish a continuum of care that connects each member of a patient's care team, technology is required to foster communication, manage care plans, and document care plan management. That is why Convenient Home Care Services has invested in programs and technologies that enable our patients to have a true continuum of care experience.
At Convenient Home Care Services, we leverage technology to facilitate a higher level of care quality and coordination.
Our web-based home health software is automated, from central intake to scheduling, medical supplies, clinical management, billing, payroll, provider communications, and clinician documentation. The web-based patient management portal for providers enables real-time communication and collaboration between providers and our clinicians regarding patient's Plans of Care. This improves efficiency.
Our ability to use point-of-care computer technology empowers our clinicians to document and access patient information and evidence-based clinical protocols for every patient visit. This technology, paired with our web-based home health software, has provided near real-time updates that help coordinate high-quality home health care.
The healthcare system widely recognizes that lowering avoidable hospital readmission rates is a crucial factor in raising the quality of services and driving down costs.
We work to help providers reduce preventable readmissions.
Health care providers face the challenge of meeting the needs of a 21st-century population. No setting in a fragmented healthcare system more clearly portrays the challenge of managing patients with chronic medical conditions, than that of care transition: the transfer of a patient and their care from the hospital or facility setting to their home and the other way around.
The transition of a patient back home or from home to the hospital is fraught with challenges such as poor communication with physicians and other members of the patient's care team, conflicting information or misunderstanding medical information missed doctor visits and medication errors.
Working together across the care continuum, Convenient Home Care Services can help manage chronically ill patients better and prevent readmission. Our Care Transitions Program is designed to reduce unnecessary hospital readmission through patient and caregiver health coaching and care coordination.
Improving patient outcomes and reducing healthcare costs starts with managing high-risk patients with multiple chronic conditions. Our chronic care program coaches patient compliance and helps avoid complications.
Our detailed reporting on patient outcomes enables an effective collaboration around readmission reduction.
Convenient Home Care Services realizes that health care fraud is a crime that affects providers, physicians, taxpayers, and most worryingly, patients' access to care.
Consequently, we take a strong stance against fraud, waste, and abusive in-home health care. We maintain stringent standards for regulatory compliance and are ardent advocates for anti-fraud reforms.
Convenient Home Care Services believes that the best way to fight fraudulent activity is to prevent it. We communicate clear standards and expectations for employee activities and require periodic, mandatory compliance training for all employees.
Compliance is a consistent focus at Convenient Home Care Services, with employees trained upon hire, and re-trained at least annually to reinforce compliance standards, as regulations change.
Knowledge and adherence to our compliance standards are expected of all Convenient Home Care Services employees, and employees are encouraged to seek guidance from their supervisor or the Compliance staff, for any questions or concerns is.
Convenient Home Care Services engages in a frequent review of company activities to confirm compliance with all local, state, and federal laws and regulations. Reviews include care center assessments, clinical operations audits, conditions of participation audits, internal audits, and external audits. Further, we perform periodic medical records reviews throughout the year to ensure ongoing adherence to the conditions of participation, medicare coverage and eligibility guidelines, and compliance with other regulations.
To help identify and prevent compliance issues, we have integrated automatic coding reviews into our home health software technology, which flag certain coding patterns for further review by our quality assurance staff.
Convenient Home Care Services has zero tolerance when it comes to fraud, both for those directly violating compliance standards and those who fail to report or investigate suspected violations.
We offer and accept a variety of self-payment plans as well.
Give your elders the care they deserve